Friday, February 26, 2010

Presentation 2

It was quite hard to prepare for collaboration presentation. I mentioned our organization at last post. My part was that how to use a wiki spaces. I prepared for edit, discussion, new page, notify me, history, recent page, and manage wiki. Before we tried to record, we divided our parts in this paragraph. Frankly speaking, I was so nervous about recording because I know my voice could not be cleared when it record. Probably it should be problem from non-native English speaker. Therefore, I tried to record it, but sounds in power-point presentation was extremely terrible. Of course, I tried to not only once, but also twice, three times, four times in library. But my sounds were still terrible. Therefore, I felt lots of nervous on this collaboration project. Even though Professor Janet would think about it. I thought I would make my classmates Jordan, Zach get a damage from me because this is group work. Therefore, I asked to Jordan to send an e-mail to explain our situation. And after that, Jordan wrote and sent to e-mail to Janet. We waited quite long time for replying e-mail from Janet. We already finished to record for all of slides in power-point presentation except my part. Of course, I finished to record six slides in presentation in case of her answer. Thursday 23:00, my professor Janet replied e-mail to Jordan. Of course, answer was that we already expected. Thereby, we just put my voice-recording on slide after we got message from Janet. But I am still feeling like that I damaged my classmates, but I did do my best on this presentation recording. I am sure, Janet would treat higher on my effort even though recording was quite terrible for presentation, I hope so. Now, I am staying in English computer lab to wait writing center's schedule. I am feeling like I am going to grown up day by day. I hope I will make end of unit letter perfect because I am so cool.

Friday, February 19, 2010

Collaboration project

This type of my typing would be kind of diary. This is my first time to group work in this year. So, I am little bit strained. And that project is for MIS 2200 class. Let's see the guideline. I choose Wikis. And my members are Zach Patterson, Jordan D. Kite and I. It would be quite fun to do this project even though I am feeling extreme strain. Frankly speaking, we did not do much things for this project, we are still in beginning of this project. For example, we only established our schedules for this project. Our part of this project would be divided by Set up Wikis, How to use Wikis, and History of Wikis. Those things would be our exact main points for our content. Therefore, we found a tool called Wikispaces to support our project. We can go through www.wikispaces.com. Of course, I did not create my own blogs yet. I think that I would create soon. From the sites, we could find line(also called command box) manage wikis on middle of left from web site. It does have totally 5 main boxes for manage wiki. 1. About, 2. Content, 3. People, 4. Settings and finally No.5 Tools. My part is that how to use wiki. All of this part would be really important for my part of this project. Whatever, it does have various key commands, I will talk about much more detailed information on next blog, if I can because I want to be really professional knower for this part for both of project and blogs.

Friday, February 12, 2010

Good News Letter/ Bad News Letter

People has lots of methods to complaint about something else because complaint can make one or over than that of group/company better. I can said that demonstration as an example. I was from SWAT ( Special Weapon Attack Team ). Therefore, I had been experienced to conflict between one side and one side. The case of I have seen was really huge miscommunication. In other words, they have their own other opinions. They are not listening others' complaint. Thereby, I felt a lot about importance of communication. Sometimes, one person could gun shot to other elses by only miscommunication. That should be really unfortunate thing.
Those things are coming from communication. For example, people of one side cannot accept or follow from other sides' opinion exactly. Sometimes they send few letters for some complaint.
In this time, I want to talk on this blog about Good News Letter and Bad News Letter. Of course, Business Letter has their own form. However, writer should care about content and his or hers' emotion when write a good or bad news letter. For example, both of good or bad news letter can make readers' emotion bad really easily. So, writers have to careful about writing to readers.
I would hand three scenario assignments soon. Frankly speaking, number one and two's scenario was absolutely manufacturers' fault. Therefore, scenario 1, 2 writing was really easy for me. However, scenario 3 was extremely different. I think it was not a fault for manufacturers. It can be shown as fault of customer, Alice Little. Alice Little, she did not know how to manage to blouse. It is basic of knowledge about treatment of blouse. Of course, blouse should be shrinked when it takes heat. Therefore, manufacturers put tags on inside of blouse such as only Hand Wash in cold water. Frankly speaking, manufacturers' fault are exacly none. However, company worker who will write good news letter. They should not aim for only customers' fault. That is really not good manner for customers even though it was customers' fault. So, writers should apologize about situation from Alice. And keep make her honor for their image because customers are really favorable for companies. They should be let them do not use or buy company's product anymore. Writers required for high level communication skill for this letter to minimize customers' anger. That is a task for letter writer.